City Hall closes, services remain available

March 17, 2020 5:44 PM

NASHUA CITY HALL CLOSED 5 PM MARCH 18; ESSENTIAL SERVICES TO REMAIN AVAILABLE

Nashua city government, public health, and emergency management officials continue to actively monitor and respond to the rapidly evolving COVID-19 situation. Keeping in mind the health and safety of city residents and city employees, Nashua’s City Hall will be closed to the public beginning Wednesday, March 18 until further notice.

City Hall will close at 5 p.m. on Wednesday, March 18.

Not to worry, we will still be here for you, the residents of Nashua. The city can still serve you both online, via regular mail for certain services, via dropbox and via phone and email. City employees will be working both remotely and in limited numbers onsite but will continue to be at your service.

POLICE: The Nashua Police Department, in an effort to minimize the spread of COVID-19, has made minor modifications to their normal operations. Nashua Police will continue to respond to every emergency call as normal. The Nashua Police will be postponing business transactions until further notice. Nashua PD personnel will be asking additional screening questions during their public interactions. Officers will ask citizens to step outside when it is necessary to speak in person. If face-to-face contact is not necessary, an officer may contact you via phone. Whenever possible, we are asking the public to please contact the Nashua Police Department at 594-3500 for all non-emergency calls rather than responding to the agency in person. The public should continue to call 911 for any emergency.

FIRE RESCUE: Nashua Fire Rescue is suspending all non-essential support services, which include, but are not limited to burning permits and fire prevention tours/activities. Public access is limited to all Fire Rescue buildings and focused on maintaining our operational readiness. We have transitioned one Deputy Chief to Administration to act as the Operations Manager for the duration of this event. The Assistant Chief is focusing on supporting our day-to-day operations and the Chief is maintaining command of the overall organization. We are committed to the health and safety of our employees, their families and ALL citizens of Nashua. We implore all to use common sense and common courtesy during this uncommon event. Rest assured the men and women of NFR are here for you should you need us! For information, visit https://www.nashuanh.gov/383/Fire-Rescue or call 603-594-3651.

DEPARTMENT OF PUBLIC WORKS: Trash pickup, landfill operations, the wastewater treatment plant, inspectors, snow operations and mechanics to repair equipment will continue normal operations for Nashua’s DPW. The DPW will also have a crew for emergencies. For information, visit https://www.nashuanh.gov/386/Public-Works-Division or call 603-589-3140 and leave a message. Your call will be returned as soon as possible.

PUBLIC HEALTH: The Nashua Division of Public of Health & Community Services will be closed to public access and limiting operations until further notice to focus our efforts on the COVID-19 response and ensure the health and well-being of our community. The Community Health Department will be suspending all onsite, offsite and mobile clinical services during this time. If you have an urgent medical issue, call your healthcare provider or 911. The Environmental Health Department will be focusing on high-risk food service inspections, responding to emergency response calls and responding to high-risk citizen complaints. Food service applications and license fees will not be processed in-person during this time, we encourage you to call 603-589-4530 or email EH@nashuanh.gov for more information. The Welfare Department will not be seeing clients in-person, but any members of the public seeking general assistance should call the main number for the Welfare Department at (603) 589-4555. Welfare Department staff will answer your call or return any message left within 72 hours to complete a telephone intake assessment to determine what assistance is requested and make a preliminary eligibility assessment. Please do not hesitate to contact us for any questions at 603-589-4500 or visit our website at www.NashuaNH.gov/COVID19 for continuous updates.

COMMUNITY DEVELOPMENT DIVISION: Nashua’s Community Development Division is continuing transit operations, priority building safety services and inspections, emergency code and urban program issues and state-mandated land use boards as essential services during this time. For information, call 603-589-3095 and leave a message (your call will be returned as soon as possible) or visit https://www.nashuanh.gov/274/Community-Development.

ECONOMIC DEVELOPMENT: Contact Director Tim Cummings at 603-589-3072 or cummingst@nashuanh.gov

TRANSACTIONS (City Clerk’s Office, Motor Vehicle and Administrative Services)



MOTOR VEHICLE DEPARTMENT

Renewal of a car registration: Can be made in one of two ways: (1) online via our website portal

(https://www.nashuanh.gov/paybills); (2) via mail (checks only and post dates will be honored as the date of payment with envelope provided by the city).

Registration and title transfers of newly purchased vehicle: the State has announced that all 20-day temporary plates issued after 3/1/20 for Newly Acquired vehicles have been extended through April 30, 2020. Questions or concerns can be sent to the MVR Supervisor Debbie (mvr2@nashuanh.gov) or call (603) 589-3200.

New residents who have moved to Nashua from another State can get plates and registration by emailing (mvr2@nashuanh.gov2) or call (603) 589-3200 to find out what information is required.

If a resident can’t process a renewal online they should email at (mvr2@nashuanh.gov) or call (603) 589-3000.

If you purchased a vehicle through a private sale you should go to the State office to get a temporary plate, which will expire on April 30, 2020. The State office in Nashua is located on Broad St. exit 6.  

Boat Licensing: Registration of new boats – please contact MVR Supervisor Debbie Martel, (mvr2@nashuanh.gov). Renewal of boats can be done with the State with the form received in the mail. 

Payment of Parking Fines (tickets) Can be made in one of two ways: (1) online via our website portal

(https://www.nashuanh.gov/paybills); (2) via mail (checks only and post dates will be honored as the date of payment with envelope provided by the city).

Tax and Sewer (wastewater) payments: Can be made in one of two ways: (1) online via our website portal (https://www.nashuanh.gov/paybills); (2) via mail (checks only and post dates will be honored as the date of payment with envelope provided by the city).

Lease parking payments: Can be made in one of two ways: (1) online via our website portal (https://www.nashuanh.gov/paybills); (2) via mail (checks only and post dates will be honored as the date of payment with envelope provided by the city).



CITY CLERK’S OFFICE

During the temporary suspension of services at City Hall, the City Clerk’s Office will continue to accept online and mail-in requests for certain services. Those citizens without internet service or for general phone inquiries, call 589-3010 and choose option 5.

Birth, death or marriage certificate: To request a certified copy of a birth, death or marriage certificate online, visit https://www.vitalchek.com/home.aspx OR visit https://www.nashuanh.gov/241/vital-records for regular mail requests.

Dog license renewal: To request a new dog license by mail OR to renew a dog license online or by mail, visit https://www.eb2gov.com/Scripts/EB2Gov.dll/Dogs/Main for ONLINE ONLY requests. Visit https://www.nashuanh.gov/DocumentCenter/View/181/Dog-License-Application-PDF?bidId for regular mail requests.

Absentee Ballot: To request an absentee ballot, visit https://www.nashuanh.gov/195/Elections

Voter Registration and/or Party Affiliation Changes: The Secretary of State’s website provides information on how to register to vote – http://sos.nh.gov/HowRegVote.aspx and how to change your party affiliation – http://sos.nh.gov/VotePartyPrimFAQ.aspx



ADMINISTRATIVE SERVICES

DropBox: Located at the rear of City Hall, in between the doors. There is a secure, mail slot where you may drop off checks (NO CASH) or other paperwork for any city department.

Abatement applications: Contact Assessing at assesshelp@nashuanh.gov and inquiries will be responded to accordingly.

Property Record Cards: Can be sent via email; they may be requested at assesshelp@nashuanh.gov or online at https://assessing.nashuanh.gov/default.asp

Filing for and renewals of Exemptions and Credits: Information for verification or renewal can be sent by mail or dropped off in the dropbox; questions can be directed to assesshelp@nashuanh.gov.

Intents to Cut and Intents to Excavate: Can be mailed or scanned/sent to assesshelp@nashuanh.gov.

GIS/map questions: visit our website at https://www.nashuanh.gov/155/GIS or email assesshelp@nashuanh.gov.

Assessing & GIS Department questions: 603-589-3040

2020-2022 Full Revaluation – 603-589-3020 Administrative Services

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